Skip to content
Managed IT Packages | SkyNET IT — Central Texas IT Services

Managed IT Packages

Three tiers built around your team size and support needs. All packages include monitoring, security, and email management — Business and Premium add included support time and faster response targets.

Essential

Core coverage for your team

$30/ seat / mo

Seat = 1 managed computer + 1 managed email account

  • Monitoring and maintenance of computers
  • Security protection against malware and threats
  • Email management and security (Microsoft 365)
  • User setup and changes — new hires, password resets, access updates
  • Ongoing oversight of your IT environment
Support

Billed only for time used at the Managed hourly rate.

Non-criticalUp to 48-hour turnaround
CriticalUnder 4-hour response
Get a Quote →
Most popular

Business

Everything in Essential, plus included support time

$55/ seat / mo

Seat = 1 managed computer + 1 managed email account

  • Everything in Essential
  • 15 minutes of support per user per month (shared bucket)
  • Faster response targets
  • Reduced need for hourly billing on common issues
Support

15 min/user per month pooled across your team. Additional time billed at the Managed hourly rate.

Non-criticalSame-day response
CriticalUnder 2-hour response
Get a Quote →

Premium

Everything in Business, plus priority access and strategic guidance

$90/ seat / mo

Seat = 1 managed computer + 1 managed email account

  • Everything in Business
  • 30 minutes of support per user per month (shared bucket)
  • Priority response queue
  • Proactive planning and environment reviews
  • Ongoing improvements, not just fixes
  • Strategic guidance as your environment grows
Support

30 min/user per month pooled across your team. Additional time billed at the Managed hourly rate.

Non-criticalSame-day response
CriticalUnder 1-hour response(priority queue)
Get a Quote →